Classic Outlook

Tired of copying and pasting the same message a hundred times? This fast-paced session shows you how to run rock-solid mail merges in Outlook without breaking formatting or leaking personal data. We cover the full workflow: clean source data in Excel, Word templates with fields and rules, and Outlook delivery that respects signatures, attachments, and send limits. Learn list hygiene, conditional content, dynamic subject lines, per-recipient attachments, and safe testing. We tackle common errors, throttling, and compliance, plus smart send strategies. Leave with practical tips for tracking results with categories and search. Send targeted, personalised emails in minutes—not hours.

Stop scrolling and start finding. In this session, you’ll master Outlook’s pro search tools to cut through busy inboxes in seconds. We’ll demystify KQL operators, build reusable search folders, and combine keywords, dates, people, attachments, and categories to surface exactly what you need. You’ll learn rapid triage patterns, how to retrieve lost threads, and the safest ways to automate recurring lookups. We’ll also cover calendar and contacts search, delegating with confidence, and common pitfalls that waste time or miss results. Leave with confidence to answer “Do you have that email?” with yes—in under ten seconds, every single time, without breaking flow.